Centre Coordinator (Operations & Customer Service) - Edufront Learning Centre

Join Edufront Learning Centre in beautiful Bali and play a pivotal role in shaping the future of education! As our Centre Coordinator (Operations & Customer Service), you will be the backbone of our dynamic learning environment, ensuring seamless operations while delivering exceptional customer service. This role offers a unique opportunity to grow within a supportive and innovative team, contributing to the success of a leading educational institution in Canggu, Bali.

Edufront Learning Centre is a renowned educational center dedicated to providing high-quality language and cultural immersion programs. Our mission is to create a vibrant and inclusive learning community where students can thrive and develop a deep appreciation for Indonesian culture and language. As a Centre Coordinator, you will oversee daily operations, manage student inquiries, and ensure that our facilities are well-maintained and welcoming to all visitors.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the learning centre, ensuring smooth and efficient functioning.
• Coordinate with teachers, staff, and students to maintain a positive and productive learning environment.
• Handle and resolve student inquiries and complaints, providing excellent customer service.
• Manage the booking and scheduling system, ensuring accurate and timely reservations.
• Monitor and maintain the cleanliness and safety of the centre, including classrooms, common areas, and facilities.
• Assist in organizing and coordinating events, workshops, and cultural activities.
• Collaborate with the management team to implement new programs and initiatives.
• Ensure compliance with health and safety regulations, and emergency protocols.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Education, Business Administration, or a related field.
• Minimum of 3 years of experience in a similar role within the education or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.
• Proficiency in English and Bahasa Indonesia.
• Familiarity with educational software and tools such as Google Workspace, Microsoft Office, and learning management systems.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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